Support

Whether you're a beginner or an advanced user, administering a website and a hosting account can be confusing. That's why we bring you our easy to use WebsiteOS control panel. Each application comes with its own detailed help menu accessible by clicking on the "?" on the top right corner of each application.

We are also pleased to bring you our online technical support system. It's simple to use with a searchable database of terms and topics to help you find the answers you need now.

Browse through our frequently updated FAQ section for answers to the most commonly asked questions:
Billing · Upgrading/Adding Services · Cancellations · EasyMail · WebsiteOS · FTP/Uploading · E-Commerce · SSL · Bandwidth · Domains · Multimedia · CGI · Databases

If you need some help getting started with your website, configuring your email client or you have some questions about the service and tools we provide, click on General Help.

For help using our website management tool, WebsiteOS, click on WebsiteOS Help.

If you need help using our web based email, Webmail, click on Webmail Help.

If you need additional support, feel free to contact one of our Technical Projects Specialists at support@hostingstudios.com. Our highly trained support staff are available to you 24 hrs/day, 7 days/week.

Our goal is to resolve all issues during the first contact. Issues that are not resolved within the first contact are escalated to the next tier of support. Escalations are routed to the best team to handle the specific issue. We will also assign you a ticket number from our Ticketing system so that we can track all issues and problems.